Frequently Asked Questions
What to know before you order.
Straightforward answers about our products, U.S. fulfillment, shipping, and support.
Who is Core Time Fitness for?
Busy people, beginners, small-space exercisers, travelers, and anyone who wants practical equipment for realistic workout windows.
Where do products ship from?
Our current catalog is limited to products supplied from U.S.-based inventory. We currently accept orders for delivery within the United States only.
Do you offer free shipping?
No. Shipping is calculated from the items and quantities in your cart and is shown at checkout before payment.
Can one order arrive in multiple shipments?
Yes. Products fulfilled by different dropshipping suppliers may arrive in separate packages and on different dates.
Are the products suitable for beginners?
Many are beginner friendly, but suitability depends on the person and product. Read product information and manufacturer instructions, begin conservatively, and consult a qualified health professional when appropriate.
How will I track an order?
Tracking is emailed as each supplier dispatches a shipment. It can take time after the email for a carrier to display movement.
What if an item arrives damaged or incorrect?
Email coretimefitness@outlook.com within 48 hours of delivery with your order number and clear photos of the item, packaging, shipping label, and problem. Keep the packaging until instructions are provided.
Where should I send a return?
Contact us for authorization first. Do not send returns to our Centerville mailing address or automatically return them to the package sender. We will provide the correct supplier-specific instructions.
Is the Centerville address a store?
No. It is a mailing address only and is not a retail storefront, showroom, return center, or walk-in customer-service location.
How do I contact you?
Email coretimefitness@outlook.com. We aim to reply within two business days.